First Thoughts

Since this is Part 1 of a 2 part series, rather than ending on a conclusion, we’ll end on some first thoughts.

In searching for an answer to our question of whether Ubuntu is good enough to convince me to switch, I ultimately have failed to find enough compelling reasons to entice me as a user to switch to Ubuntu for my day-to-day operations. I should make it clear that this is not taking price into consideration – this is only taking into account my current situation as a Windows Vista user. Ubuntu does plenty of things well and I could certainly use it for my day-to-day operations, but there are few things it does better and more things it does worse as compared to Vista, such that using Ubuntu likely hurt my productivity even after I adapted to the differences. It’s hard to fully compete with commercially developed software when you’re giving yours away for free, so I don’t consider this a surprise.

From a performance standpoint, there’s little reason to switch in either direction. As I stated early in this article performance was never a serious condition for evaluation anyhow, and the results don’t change that. Ubuntu outperforms Vista at times, but at other times it looks to be held back by compiler differences and the disadvantage of needing to play nicely with proprietary products that don’t return the favor (e.g. SMB performance). As far as I am concerned, Ubuntu performed no worse than Windows for my day-to-day needs.

Now there are some situations where performance is important enough that it can’t be ignored, and the gap wide enough to make a significant difference. In Part 2 we will be looking for these situations.

I do think there are some niches in which Ubuntu works well, where the operating system itself is the killer app. One such situation is (or rather was) the Netbook market. It’s a market that used to be dominated by Linux operating systems, including Ubuntu’s Netbook Remix. On such devices where you don’t have the resources to do anything fancy, Ubuntu’s weaknesses become less important. Meanwhile price becomes more important. However cheap copies of Windows XP specifically for the Netbook market appear to have killed this idea for now.

For what it’s worth I do have an older laptop (for guest use) that currently runs XP. For the same reason as the Netbooks, I’m considering replacing XP with Ubuntu 9.04 for the security benefits of it not being Windows. I’ve already had to wipe the machine once due to a guest getting it infected with malware.

As I haven’t gone too much in depth yet, let’s talk about user-to-user support. In spite of its user-friendly label, I have not been particularly impressed with the Ubuntu support structure. A lot of this comes down to the difficulty in finding help for existing issues, in spite of colorful names like Hardy Heron to help weed out results. Ubuntu’s Wiki, package archives, and forums all have a great deal of old information that turns up with searching. Results for 7.10 Gutsy Gibbon for example are now a historical curiosity – support ended for Gutsy back in April. Those pages and threads are largely unhelpful, and yet they clutter the search results of Google and the Ubuntu site’s search engine, pushing down more relevant information. Meanwhile the opposite is also true: results for newer versions of Ubuntu are also unhelpful.

The source of the problem comes down to 3 things. 1) Old information still exists and apparently doesn’t go away very easily. 2) Particularly for Ubuntu’s forums, they are divided up by topic but not version. 3) New versions of Ubuntu are published too often.

Now #3 is probably going to be a bit of a touchy subject, but it goes back to why we started with 8.04 in the first place. Either you’re on the upgrade treadmill or you’re not. Ubuntu moves so fast that it’s hard to jump on board. This is good from a development perspective since it allows Ubuntu to improve itself and get feedback sooner, but I don’t believe it’s good for users. A working user-to-user support system needs a lot of knowledgeable users, and the Ubuntu community is clearly full of them, but they seem to be spread out all over the place with respect to what versions they have experience with.

It’s to the advantage of less-knowledgeable users that they stick with a well-tested LTS release rather than be on the bleeding edge, but that’s not where the most knowledgeable users are. Compared to the Mac community where everyone is in sync on Leopard, or the Windows community where everyone is hating Vista and lusting over Windows 7, there’s a lack of cohesion. User-to-user support would be better served by having the community less spread out.

I have mentioned this previously, but the driver and packaging situation needs to be reiterated. While I don’t think the Linux kernel developers’ positions are unreasonable, I do think they’re hurting Ubuntu as a user-friendly operating system. The driver hell I had to go through shouldn’t have occurred, and if there was a stable API for “binary blob” drivers perhaps it wouldn’t have. The pragmatic position is that users don’t care if their drivers are open source or not, they would rather things just work. Ideals can only take you so far.

Along these lines, the packaging/repository system and the focus on it needs some kind of similar overhaul. I like how it allows updating software so easily and how easy it is to install software that is in Ubuntu’s repositories. But software that is not in a repository suffers for it. Installing software shouldn’t be so hard.

Finally, there’s the value of free as in gratis. Ubuntu may not be perfect, but I am still amazed by what it does for the price of $0.00. It’s a complete operating system, entirely for free. This is something that needs to be recognized as a credit to the developers, even if it doesn’t encourage anyone to switch.

Looking forward, coming up in the next couple of months will be the launches of Windows 7, Mac OS X 10.6 Snow Leopard, and Ubuntu 9.10. Compared to where Ubuntu stands with 8.04, there’s a year and a half of time for improvements, along with another LTS release due inside of a year. I think the new releases of Windows and Mac OS X are going to tip the scales away from Ubuntu in the immediate future, but given the lifetimes of those operating systems it’s going to give Ubuntu plenty of time to improve. This is something we’ll take a look at first-hand with Part 2 of this series when we look at 9.04 and more.

As a parting thought, we’d like to hear back from you, our readers, on the subject of Ubuntu and Linux in general. We’d like to know what you would like to see in future articles, both on the hardware and software side. Including some form of Linux in some of our hardware tests is something we’re certainly looking at, but we would like specifics. Would you like Linux-focused hardware roundups? What benchmarks would you like to see in Part 2 of this series (and beyond)? We can’t make any promises, but good feedback from you is going to help us determine what is going to be worth the time to try.

File/Networking Performance
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  • Eeqmcsq - Wednesday, August 26, 2009 - link

    for your time spent on writing this article. I've made the jump to from Windows to Ubuntu (and Xubuntu for my older computers) back around 7.10 and 8.04 and I went through some of the headaches in adjusting to Ubuntu, but I eventually solved all of them and I'm quite settled in now.

    One comment about finding help in the form of command line instructions, rather than GUI instructions. GUI instructions for Ubuntu would not be useful for Kubuntu or Xubuntu, since they use different window managers. The command line solutions usually work for all three.

    Also, boot times were noticeably improved in 9.04. Perhaps you can run a quick retest on it.

    And you CAN install stuff when using the live CD. I've installed a couple of temperature monitoring utilities when I was stress testing my motherboard.

    Finally, thanks again for writing such a thorough look into your Ubuntu experiences. It was a great read in seeing how far Ubuntu has come and what it still lacks.
  • fepple - Thursday, August 27, 2009 - link

    Yeah, you can set the APT sources to use a CD. There is an option for it 'system' > 'administor' > 'software source', or you can edit the /etc/apt/sources.list file
  • clarkn0va - Wednesday, August 26, 2009 - link

    [quote]since SMB is the predominant protocol for consumer file server gear, it’s a fair test of such use.[/quote]

    While this comment is not false, it presents a lazy approach to comparison; it's a one-sided contest, and Linux, pitted against Windows on home turf, doesn't stand much of a chance.

    You as much as acknowledge this in the article, so why not provide some counterpoint? For example, consumer file server gear, even if it supports SMB almost ubiquitously, is usually *nix-based. So instead of just showing Windows and Linux clients interacting with Windows servers, show them interacting with *nix servers as well. Do some NFS transfers as well; NFS is well supported in consumer NAS these days.

    You also really missed the boat on the video drivers. 8.04 was not the first Ubuntu release to include the Restricted Drivers Manager (known simply as "Hardware Drivers" in later releases). This handy app will identify hardware, such as AMD and NVIDIA GPUs, that can take advantage of proprietary drivers, and will offer to to install the same via synaptic (APT) with just a click of the mouse. No CLI, no headaches.

    Still, a thorough review, and generally well-researched. I'm looking forward to the 9.04 follow-up.

    Since you mentioned hardware HD decoding, I recommend taking a look at smplayer from the testing ppa (https://launchpad.net/~rvm/+archive/testing)">https://launchpad.net/~rvm/+archive/testing). Unfortunately vdpau doesn't work with the nvidia blobs in the default Ubuntu repos, but I believe there's a PPA providing vdpau-compatible blobs for anybody not wanting to do CLI installs.

    db
  • VaultDweller - Wednesday, August 26, 2009 - link

    [quote]While this comment is not false, it presents a lazy approach to comparison; it's a one-sided contest, and Linux, pitted against Windows on home turf, doesn't stand much of a chance. [/quote]

    This isn't Linux pitted against Windows on home turf, it's Linux pitted against Windows in the real world.
  • clarkn0va - Wednesday, August 26, 2009 - link

    Well, no doubt SMB is the dominant method of sharing files for consumers in general. Obviously comparing Linux to Windows makes sense in a world where Windows is the incumbent, but it's not the whole story.

    I hope Part 2 will address some of the objective benefits of Ubuntu, and not fall into the trap of "worse because it's not the same as Windows".
  • VaultDweller - Wednesday, August 26, 2009 - link

    I agree in principle, but there has to be a distinction between "Worse because it's not compatible with Windows," "Worse because it's not as easy as Windows," and "Worse because it's not the same as Windows." Die-hard *nix advocates tend to dismiss the first two as if they were the latter, and this tends to undermine their argument.

    Also, in some cases "Worse because it's not the same as Windows" can be a valid point, because the public has been trained to the point that the Windows way is the "intuitive" way. Of course, this isn't truly intuitive, as people who learned Linux first would find Linux methodologies more intuitive - but that's largely a moot point, as that's not the reality we live in today. You could say the same thing about the color red - in the western world, when we see red we can intuitively guess that it means Stop, or Warning, or Error, etc. The fact that this is not an understanding we're born with but rather a socially acquired intuition does not mean it would be any easier to suddenly change the color of traffic lights and expect people to adjust without problems.
  • Ryan Smith - Wednesday, August 26, 2009 - link

    All of the NAS gear I can get my hands on is either SMB only, or is a Time Capsule which is SMB + AFP. I don't have anything that does NFS, which isn't so much a comment on testing (I could always set up another box) as it is usefulness. NFS just isn't common on consumer gear; SMB is a more important metric if you're looking at file transfer performance, because that's what most people are going to be working with. This doesn't preclude doing NFS at a later time though.

    And the Restricted Drivers Manager is limited to the drivers in the Hardy repository, which means they're a year+ out of date.
  • amrs - Wednesday, September 30, 2009 - link

    Interestingly, if one checks the SmallNetBuilder NAS charts, it looks like out of 87 NAS devices, 49 have NFS. 56% in other words. And you say NFS isn't common? Really now? Seems a little biased to me.
  • ekul - Wednesday, August 26, 2009 - link

    While a lot of your issues have complicated solutions or lengthy technical backstories I can solve your complaint of smb shares mounted in nautilus not being useful in non-gtk applications in one simple command (or as you seem to hate commands the gui can do it too).

    theory: make a symlink to the directory nautilus mounts to so it can be easily accessed. Symlinks to directories or files are transparently (to users and applications) identical to the location they refer to. Windows doesn't have symlinks (only useless shortcuts) so it isn't surprising you were not aware to do it.

    howto: gvfs uses the directory /home/$USER/.gvfs as a mount point so link to it:
    ln -s ~/.gvfs ~/linkname

    howto gui: in nautilus go to your home folder then choose view -> show hidden files. Right click on .gvfs and choose make link. Then you can rename the link to whatever you want and hide hidden files again.

    hint: symlinks are your best friend. My home dir is littered with links to places on the filesystem I visit a lot to avoid a lot of clicking/typing
  • Ryan Smith - Wednesday, August 26, 2009 - link

    I suddenly feel very humiliated...

    The symlink is a very elegant solution, I'm embarrassed I didn't think of that myself. It's a bit of a lousy solution in that there even needs to be a solution, but as far as things go that's a very insightful suggestion.

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