Ubuntu – Long Term Support

One item of particular interest with Ubuntu is their development schedule. Because a typical Linux distribution is composed of many applications from many different parties, the Ubuntu developers do not directly control or develop a lot of the software included in Ubuntu. Furthermore Ubuntu tries to be a complete desktop environment rather than just an operating system, which means it includes a wider variety of software than what’s found in Windows and Mac OS X.

What this amounts to is that Ubuntu needs to both provide future patch support for included applications, and it needs to compensate for the fact that they don’t develop many of these programs. Coupled with this is the fact that 2nd party application development is not necessarily synchronized to Ubuntu’s release schedule and some applications (and the kernel itself) can have a rather rapid development rate.

Trying to deal with all of these factors, Ubuntu has settled on two classes of releases. Every 6 months – in October and April – Ubuntu takes what’s ready and releases a new version of the OS. For 1st party material this is tied with some goal for the release (such as replacing the audio daemon) while for 3rd party software this may be as simple as grabbing the latest version. This puts regular Ubuntu versions in an unusual position when trying to classify them – it’s significantly more than a Mac OS X point update, still more than a Windows service pack, and yet a single release generally encompasses less than a new version of either OS. But at the same time, there’s no guarantee that any given release of Ubuntu won’t break software compatibility or binary driver compatibility, which puts it up there with major OS releases.

Furthermore because of the need to provide security updates for all these different programs in all of these different versions, Ubuntu has a very short support cycle, and in that cycle only bug fixes and security updates will be issued, software is not otherwise changed as it’s intended to represent a stable platform. A regular release is only supported for 1.5 years; which for example means support for 7.10 Gutsy, the immediate predecessor to 8.04 Hardy Heron, expired in April. This pushes new versions of Ubuntu back towards the idea of them being closer to a service pack or a point release. In essence, it’s intended that everyone using regular versions of Ubuntu will stick to a relatively rapid upgrade treadmill.

But this obviously doesn’t work for everyone, which results in there being two classes of Ubuntu. What we’re looking at today, 8.04, is what Ubuntu calls a long term support (LTS) release. Every 2 years a version of Ubuntu is labeled as a LTS release, which entails a much greater effort on the developer’s part to support that edition of the OS. The standard support period is 3 years instead of 1.5 years, and for the server edition of the OS that becomes 5 years.

This makes the LTS releases more comparable to Mac OS X and Windows, both of which have long support periods in excess of 3 years. This is also why we’re starting with a review of Hardy, in spite of it being over a year old now, because it’s the current LTS release. Regular short-support Ubuntu releases have their place, but they are not intended for long-term use. Coming from Windows or Mac OS X, a LTS release is the comparable equivalent.

Operating System Mainstream Support Extended Support
Windows 5 years 5 additional years
Ubuntu 1.5 years None
Ubuntu LTS 3 years None
Mac OS X So long as it's the newest OS So long as it's one version behind

Unfortunately, in spite of the LTS designation, not all of the applications in a LTS release are intended to be used for such a long period of time, or are their developers willing to support them for that length of time. If we take Firefox for example, the last Ubuntu LTS release, 6.06 Dapper, shipped with Firefox 1.5. Mozilla very quickly ended support for Firefox 1.xx after Firefox 2 shipped, and now you can’t even get support for 2.xx now that 3.xx has been out for quite some time. This leaves the Ubuntu developers in charge of supplying security updates for the older versions of Firefox they still support, which while better than the alternative (no security patches) isn’t necessarily a great solution.

The Ubuntu developers have done a good job of staying on top of the matter (they just published a new 1.5 security patch as recently as last month) but it highlights the fact that the Ubuntu developers do not always have the resources to maintain both a stable platform and the necessary security updates. So while an LTS release is supposed to be supported for 3 years, in reality not every component is going to make it that long.

Digging through the bugs list for Dapper and Hardy, I get the impression that these kinds of cracks only occur on less-used software (particularly that which is not part of the default install, such as VLC), so an option for users who need to stick with the base OS for the entire life of a LTS release, but don’t mind upgrading a few applications can go that route and cover all of their bases. Unfortunately this is easier said than done, and we’ll get to why that is when we discuss the package manager.

What this amounts to is that if you’re the kind of person that intends to run a computer and an OS for a very long period of time – say on the scale of XP, which turns 8 this year – Ubuntu likely isn’t a good fit for you.

It’s Secure What’s the Value of Technical Support, Anyhow?
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  • zerobug - Monday, February 1, 2010 - link

    Regarding benchmarks and Linux-focused hardware roundups, one thing worth of consideration is that while Microsoft places strong resources on O/S development to create features that will require the end users the need to get the latest and greatest powerful hardware, Linux places their efforts in order that the end user will still be able to use their old hardware and get the best user experience while running the latest and greatest software.
    So,the benchmarks could compare the user experience when running popular software on Microsoft and Linux O/S's, with different powerful machines.
    For this, you could pick up some popular open source and proprietary (or their free equivalents) application that can run both Linux and W7. and compare the price, time and power consumption for retrieving, saving, processing, compiling, encrypting,decrypting compacting, extracting, encoding, decoding, backup, restore, nº of frames,etc, with machines in a range of different CPU and memory capacities.
  • abnderby - Thursday, September 3, 2009 - link

    Let me say this, I am a Senior Software QA Engineer, I have been testing windows, windows apps, DB's and web sites for over 10 year now. I am what you could consider an windows guru of sorts.

    I have off an on always gone and tried linux from red hat 5, 6, ubuntu, suse, fedora etc... Linux is not and has not been ready for mainstream users. Sure simple email, word docs web browsing it is ok.

    But in order to do many things I want to do and many advanced windows users the author and many commentors are right. Linux people need to get out of their little shell and wake up.

    Linux has such great potential to be a true contenderto windows and OSX. But it lacks simple usability. Out of the box it can come nowhere close to MS or Apple offerings. The out of the box experience is truly horrible.

    Hardware drivers? good luck I run RAID cards that have no support. Forget the newest graphics and sound cards. Connecting to shares just as the author mentioned a hassle of a work around.

    Again as stated elsewhere Linux needs someone who programs and or scripts to get things done right. I have neitherthe time or patience for such. I use command line when needed. I would rather have 2 or 3 clicks and I am done then have to remember every CLI for every thing I need to do.

    Time is money, time is not a commodity. Linus wastes too much time.

    It is geting better with each distro true. But It has been 11 years from red hat 5?? and Linux is not a whole lot better than it was then.

    What is needed if Linux really wants to make a stand in the desktop space, is a unified pull togeher ofall distro's. Sit down and truly plan out the desktop. Put together a solid platform that out of the box can really put the hurt on MS or Apple.

    Look what Apple did with OSX! And how many developers are wrking on it? How many developers are working on Linux all distro's? OSX is a jewel in 7 years it has matured much farther than any *nix distro. And has a following that cannot yet be challenged by any distro available.

    Why is it that when win2k came out Linux was claiming to be superior, and yet after 10 years of development it is hardly comparable to XP let alonevista/win 7 or OSX?

    You guys really need to wake up and smell the coffee!

  • Penti - Monday, September 7, 2009 - link

    Of course it's not ready for consumer desktops, there are no serious distributions for that.

    It means no DVD player OOB, no proprietary codecs, no video editing software, no proprietary drivers which works magically. Of course not is SLED and RHEL Desktop ready for normal users it's targeted for Linux admins to set up the environment. Community distributions won't have as easy time to be set up by those. Community distros will also always lack the above mentioned stuff. It's simply not legal for them to offer it OOB. OS X is actually older then Linux and ran on x86 before Apple bought Jobs NeXT company. It's also supported by an OEM. (OEM = Themselves). Which no Linux dist is. It also uses many GNU technologies like GCC, X11 (optional but included on disc), bash shell and so on, and of course SAMBA for SMB/CIFS, on the server edition they use a modified openldap server, dovecot and postfix for mail, Apache, PHP, Perl, MySQL etc. Stuff thats developed on Linux and has matured thanks to it.

    There's a lot of problems with having just community supported stuff, but that doesn't mean it's useless or sucks. Sure the kernel aren't really helping getting drivers in there, by locking out closed source stuff but they end up useless if they are proprietary and not updated any way. For the servers just buy RHEL or SLES certified stuff and you get all the hardware support-needed. But on the other hand you wouldn't be much successful in running 7 year old video drivers in Windows either. Community distros definitively don't need to cease existing for the creation of a commercial one. But there will never be one linux and that's really the beauty of it not the course. It wasn't meant to be something rivaling windows and the kernel developers has no desire to create a distro. That's why we can see Linux in stuff like Android and Maemo. And from home routers to mainframes and supercomputers. For a commercial entity targeting that many devices wouldn't be possible. Not with the same basic code and libraries. There are definitively some top notch products and solutions based on Linux and GNU. But Linux doesn't want anything as it's not an entity. And it's really up to GNOME and KDE to create the desktop environment. It's not the distros that shape them and write all the libraries that software developers use to create their software. As there are no major consumer desktop distro maker there is also no one that can really steer them by sponsoring work and holding discussions either. Not towards a unified desktop environment for normal non-tech users anyway. Also GNOME and KDE has no desire to create a exclusive platform around their software. OS X is a innovative 20 year old OS (since commercial release) and is actually based on work before then (BSD code). OS X UI is really 20 years into it's making and builds heavily on the next/openstep framework. On other Unixes there hasn't been any such heritage to build on, X was an total mess on commercial Unixes and I would actually say it's a lot better and more streamline now. There's just Xorg now, sure there are a lot of window managers but only two major environments now so it's still better then when all the vendors had it's own and couldn't make up it's mind on which direction to go and standardize on. In the middle of the 90's there where like at least 4 major Unix vendors that all had their own workstations.
  • fazer150 - Friday, September 4, 2009 - link

    which Linux distro have you tried? did you try the PCLinuxOS which is atleast as usable as windows xp, 2003?
  • nilepez - Sunday, August 30, 2009 - link

    Most end users are not comfortable with the command line. Linux, even Ubuntu, is still not ready for the masses. This shouldn't be confused with the quality of the OS. It's mostly GUI issue. I've also had some issues with installers failing. Some were solved from an xterm and others just didn't work.

    It wasn't a big deal in most cases, because there's generally another program that can get the job done, but for the typical home user, it's a deal killer. Nevertheless, I must give credit where credit is due, and Ubuntu has made huge strides in the right direction. The UI isn't close to Windows 7 and I suspect it's not close to OS X either, but Canonical is moving in the right direction.

  • Etern205 - Thursday, August 27, 2009 - link

    See this is the problem with some of linux users, you guys are some what always closed in a nutshell. What you may think is easy does not mean the rest of the world will agree with you. In this day and age, people what to get things done quickly and use the least amount of time as possible. For Mac OS X and Windows getting a simple task done takes like 3 simple clicks, for Ubuntu performing the same tasks requires the user to do extensive amount of research just to complete it.

    I'm glad this article was written by a author who has not head into linux terriroty before and it shows the true side of linux from the perspective of a new user.

    If you like to do ramen coding and so forth does not mean the others will. If linux want's to become mainstream, then they really need to stand in the shoes of Joe or Jane.
  • forkd - Saturday, October 31, 2009 - link

    I use mac, windows and linux and I must disagree with your assessment of "this is the problem with some linux users"

    This article, and this site for that matter, comes from the perspective of a windows (and some mac) user looking at linux. More specifically Ubuntu. From this point of view of course Linux is difficult. A person who is linux focused thinks windows is difficult at first too and is likely to criticize. If you take the time to learn something instead of just criticizing something because it is different you may be a lot happier.
  • fepple - Thursday, August 27, 2009 - link

    Check out all the usability studies the Gnome Project does, then come back and make some more generalization :)
  • SoCalBoomer - Thursday, August 27, 2009 - link

    Again - those are done by Linux people. His points are right on. . .someone a while ago did a "Mom" test, which is closer to what is needed, not people who know computers doing studies on usability.

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